Abdellah Tidnassi

A propos

Dear Manager ,

I am Abdellah Tidnassi, a skilled Customer Service Agent known for my commitment to customer satisfaction through active listening and efficient issue resolution. With experience in multichannel support, strong communication, and teamwork, I am well-equipped for the role.

My background at Moonlight as a Call Center Agent has honed my phone and social media support skills, time management, problem-solving, and teamwork abilities. My educational foundation includes a Bachelor of Human Sciences and proficiency in software like Photoshop, Illustrator, InDesign, Canva, and Microsoft Office.

Furthermore, my work as a Sales Agent, both at DAR ALKALIMA Company and in freelance ecommerce, has enhanced my client relationship-building, sales achievement, and inventory management expertise, along with skills in social media and e-commerce operations, including dropshipping.

My language proficiency extends to B1 in Chinese language and HSK 4 certification in Chinese. I also hold a private driving license (B), showcasing reliability and mobility.

I am eager to contribute my skills and dedication to your company in providing exceptional customer experiences. For further discussion, please contact me at Omegaabdo@gmail.com or +212 633474222

Sincerely, Abdellah Tidnassi

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